Connecticut Settles for $85K Over Ticket Retailer Data Privacy Violations

# TicketNetwork Settles for $85,000 After Violating Connecticut Data Privacy Act

Connecticut’s Attorney General William Tong just secured an $85,000 settlement with TicketNetwork, a ticket retailer based in South Windsor. The company violated the state’s Data Privacy Act, and this settlement definitely stands out as one of the bigger enforcement actions under the new law.

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Connecticut’s law aims to protect consumer data privacy rights all across the state, from Hartford to New Haven. Honestly, it’s a clear signal for businesses—if you’re operating here, you can’t just ignore data privacy rules or you’ll pay for it.

Understanding Connecticut’s Data Privacy Act

The Connecticut Data Privacy Act kicked in back in 2023. It’s one of the state’s strongest attempts so far to shield consumer data in this digital era.

This law covers businesses everywhere in Connecticut, whether they’re down by the coast in Stamford or Bridgeport, or further inland in places like Waterbury and Danbury.

Key Consumer Rights Under the Act

Connecticut residents get some pretty significant rights regarding their personal data:

  • The right to access personal data collected by businesses
  • The right to correct inaccurate personal information
  • The right to delete personal data
  • The right to opt out of data sales and targeted advertising
  • These protections apply no matter where you live in Connecticut—big cities like New Britain, or quieter spots like Torrington.

    TicketNetwork’s Compliance Failures

    Attorney General Tong’s office sent TicketNetwork a “cure notice” on November 9, 2023. That was about four months after the law started being enforced.

    The notice listed specific ways TicketNetwork wasn’t following the Data Privacy Act. They got 60 days to fix the problems.

    Repeated Failed Attempts at Compliance

    TicketNetwork claimed it made the necessary changes to comply. But investigations showed the company didn’t actually put the required measures in place within the deadline.

    This pattern—saying they’d fixed things but not following through—led to the enforcement action and the settlement.

    “The Data Privacy Act has been in effect for two years now,” Attorney General Tong said. “There is simply no excuse for businesses to continue operating in non-compliance with these important consumer protections.”

    His office pointed out that almost two dozen companies got similar cure notices, but most of them made the changes they needed to.

    Settlement Terms and Future Compliance

    With the $85,000 settlement, TicketNetwork now has to:

  • Keep privacy notices clear and explain consumer rights
  • Give the state regular updates on consumer rights metrics
  • Put comprehensive compliance measures in place
  • Follow every aspect of the Connecticut Data Privacy Act
  • Implications for Connecticut Businesses

    This settlement sends a strong message to businesses across Connecticut, from Greenwich to Manchester and basically everywhere in between.

    Attorney General Tong made it clear that his office stands ready to enforce the law to protect consumer privacy rights.

    “This settlement shows our commitment to making sure Connecticut residents’ data privacy rights are respected,” Tong said. “Companies doing business here need to understand that following the Data Privacy Act isn’t optional.”

    For consumers in Connecticut, this enforcement marks a real step toward better data protection as the world gets more digital every day.

    If residents have concerns about data privacy violations, they can reach out to the Attorney General’s office. That office is still keeping a close eye on how businesses comply with the Data Privacy Act.

     
    Here is the source article for this story: CT reaches $85,000 settlement with ticket retailer over data privacy law violations, officials say

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